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Employee Assistance Programs (EAP) are designed to provide confidential support and resources to help your employees navigate life’s challenges, both personal and professional. Explore how an EAP can benefit your employees and your company.

What is an Employee Assistance Program?

An Employee Assistance Program (EAP) is a workplace benefit designed to provide employees with confidential support and resources to address a wide range of personal and work-related issues. EAPs typically offer services such as short-term counseling, crisis intervention, financial and legal assistance, and referrals to community resources. Additionally, EAPs are confidential and voluntary, allowing employees to seek assistance without fear of judgment or repercussions.

Key Features of EAPs

  • Confidentiality: EAPs are confidential, meaning that employees can seek assistance without their information being shared with their employer or colleagues. Confidentiality is essential for ensuring that employees feel comfortable accessing EAP services and can trust that their privacy will be respected.
  • Accessibility: EAPs are designed to be easily accessible to employees, typically offering multiple channels for accessing support, including phone, email, online chat, and in-person counseling sessions. This ensures that employees can access assistance whenever and wherever they need it, whether they’re at work, at home, or on the go.
  • Comprehensive Support: EAPs offer a wide range of support services to address the diverse needs of employees. This may include counseling for mental health concerns, financial and legal assistance, referrals to community resources, and educational materials and workshops on topics such as stress management, parenting, and work-life balance.

Why are EAPs Important?

Promotes Mental Health

Mental health is a critical component of overall well-being, and EAPs play a vital role in promoting mental wellness among employees. By providing access to confidential counseling and support services, EAPs help employees address mental health concerns and develop coping strategies to improve their emotional resilience.


Reduces Absenteeism and Presenteeism

Mental health issues can contribute to absenteeism (missing work) and presenteeism (being present at work but not fully productive). EAPs help reduce absenteeism and presenteeism by providing employees with the support they need to manage their mental health effectively. By addressing mental health concerns early, EAPs help prevent more serious problems that could lead to prolonged absences from work.


Improves Work Performance

Employees who are struggling with personal issues may experience decreased productivity, engagement, and job satisfaction. EAPs offer timely intervention and support, helping employees overcome challenges and regain focus and motivation in their work. By addressing underlying issues, EAPs contribute to improved work performance and employee effectiveness.


Invest in Your Employees’ Well-Being with an EAP

We believe that a healthy and resilient workforce is essential for organizational success. Our Employee Assistance Programs are designed to support your employees’ mental health and well-being, ultimately contributing to a positive work environment and improved business outcomes. If you are having issues with your EAP or don’t currently have one and interested in exploring options, we are here to help.

Employee Assistance Program Frequently Asked Questions

The privacy of the employees is always protected and the employer will never be informed on who or what the program was used for. Although, the employer may be informed that the program was used.

Service could be a combination of face to face, online and or phone. The type of service depends of the program chosen by the plan sponsor and the options do vary.

The cost varies depending on the quality of the plan but in general they are usually less then $ 5.00 a month per employee and can be substantially less then this.

An employee assistance program can be bolted right into your employee benefit plan or provided on a stand alone basis.